Healthcare Quality Assurance

Facility Quality Assurance

Helping healthcare facilities achieve compliance, operational excellence, and patient satisfaction.

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What We Do

Tawqeet — Results-Driven Quality Assurance

We analyze your existing healthcare business system to understand areas for improvement and enhance the working processes to achieve optimal patient satisfaction and financial outcomes. We help you define combined Key Performance Indicators (KPIs) across all facility processes, which aids in the business improvement plan developed by our healthcare expert team. Our extensive expertise in healthcare makes it easier to design tailor-made performance improvement plans that align with international best practices and ensure regulatory compliance.

We assign a dedicated project manager to every client — your single point of contact throughout the entire implementation. This manager continuously monitors the engagement and makes necessary adjustments. We also conduct training exercises for your in-house staff and design periodic monitoring systems to ensure continuity of compliance. Improvise, Accomplish, and Sustain is what Tawqeet stands for.

Dedicated Project Manager
Continuous Monitoring
Industry Best Practices
How It Works

How Tawqeet Works

Tawqeet analyses and reviews the adaptability and compliance of your facility against defined standards and guidelines across Clinical, Operational, Infrastructural, and Administrative domains.

Tawqeet ensures the facility fulfils operational efficiency, patient satisfaction, and quality of service — providing meaningful insights to facility owners and investors to evaluate outcomes and sustainability. Tawqeet not only enhances the entire work system of a facility, but ensures full regulatory compliance too.

Key Performance Indicators towqeet-process BE T TER HEA L THCARE F A CIL I T Y QU AL I T Y OF SE R VICE P A TIE N T S A TIS F A C TION HEALTH AUTHORITY GUIDELINES AND REGULATIONS OPERA TIO N AL ADMINISTRA TIVE FOCUSED DOM AINS RESUL T S OPTIMIS A TION ACHIEVEME N T
Our Process

The Tawqeet Process

A comprehensive audit of the healthcare facility is conducted by healthcare experts across all functional domains. Processes are evaluated based on preset checklists derived from combined KPIs and international best practices. GAP analysis is presented to facility management, and a Corrective Action Plan is developed in concurrence with the facility. Implementation involves staff training and process improvisation — all overseen by an assigned client manager.

”Tawqeet
Choose Your Plan

Tawqeet Packages

Select the Tawqeet plan that best meets your facility's requirements. All packages are custom-made to suit your facility size, budget, and needs — and can be converted or amended as required.

Audit Compliance

A one-off solution for situational audits — periodic regulatory inspections, change of location, addition of specialty, or internal plan changes. Ensures your facility is audit-ready and fully compliant.

Facility Enhancement

Redesign existing work processes, optimize resources, improve efficiency and business productivity while satisfying regulatory requirements. A complete facility overhaul across all operational domains.

Full Compliance Program

The comprehensive package ensuring long-term sustainability of enhancements. Overseen by a dedicated client manager, each domain is optimised for compliance — keeping your facility ready for any regulatory audit at any time.

Facility Types

Tawqeet For Your Facility

Medical Centers

Get your medical center audited across Clinical, Operational, Infrastructural, and Administrative domains. Identify gaps in existing processes, adopt international best practices, and ensure full regulatory compliance for better care delivery and improved business outcomes.

  • DOH Audit Compliance
  • Jawda Compliance
  • Resource Efficiency
  • Operational Enhancement
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Homecare Centers

Get your Home Care operation audited across focus domains including billing verification. Tawqeet analysis covers both your corporate office and patient care area, addressing Health Authority and Tasneef requirements for better care delivery and improved business outcomes.

  • Tasneef Compliance
  • DOH Audit Compliance
  • Jawda Compliance
  • Operational Enhancement
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