Cookie Policy

What Are Cookies?

Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide basic reporting information to website owners.

Cookies cannot run programmes, carry viruses, or harm your device. They are unique to your browser and are not transferable between devices. Cookies may be:

• Session cookies — temporary files that expire when you close your browser.
• Persistent cookies — remain on your device for a set period or until manually deleted.
• First-party cookies — set directly by Alpha Health Group.
• Third-party cookies — set by third-party services operating on our website (e.g., analytics providers).

Why We Use Cookies

We use cookies to:

• Ensure our website functions correctly and securely
• Remember your preferences and personalise your visit
• Understand how visitors use our website so we can improve it
• Measure the effectiveness of our content and service information
• Deliver relevant information about our healthcare consultancy services
• Maintain session security and prevent fraudulent activity

We do not use cookies to collect or process sensitive personal health data, nor do we sell cookie data to any third party.

Types of Cookies We Use

Specific Cookies We Use

The following table lists the main cookies placed by our website:

This list may not be exhaustive and is subject to change as we update or add services. We will update this table accordingly.

Third-Party Cookies

Some cookies on our website are placed by third-party services. We do not control these cookies and their use is governed by the privacy policies of the respective providers. These include:

• Google Analytics — website traffic analysis. Google Privacy Policy
• Google Tag Manager — tag management for analytics and marketing pixels.
• LinkedIn Insight Tag (if active) — professional audience analytics and retargeting.
• Meta Pixel (if active) — audience analytics for healthcare service promotion on Facebook and Instagram.

We ensure that all third-party providers we engage are bound by data processing agreements and comply with applicable data protection laws. We do not share identifiable patient data, clinical records, or health-related personal data with any third-party advertising platform.

Managing Your Cookie Preferences

When you first visit our website, you are presented with a cookie consent banner. You may choose to:

• Accept All Cookies — enables all cookie categories including analytics and marketing.
• Reject Non-Essential — only strictly necessary cookies will be placed.

You can revisit your preferences at any time:

Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. You can typically:

• View all cookies stored on your device and delete them individually or in bulk
• Block all cookies or only third-party cookies
• Clear all cookies when you close your browser
• Set up notifications when a website tries to place a cookie

Instructions for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing not be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. Our website does not currently respond to DNT browser signals; however, you can manage your preferences directly using the cookie consent options described in Section 6.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our service offering. The "Last Reviewed" date at the top of this page will be updated accordingly. Where changes are material, we will display a prominent notice on our website. Your continued use of the website following any update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Cookie Policy or how we handle your data, please contact:

• Alpha Health Group — Data Protection Officer
• Email: [email protected]
• Address: UAE (Abu Dhabi & Dubai offices)
• Phone: +971 3 780 2818

For broader data protection information, see our GDPR & Data Protection Policy.