Alpha is a Department of Health & ACTVET Approved, ISO 9001:2015 Certified Healthcare Management Consultancy

Facility Quality Assurance
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We analyze your existing healthcare business system, to understand the areas for improvement and enhance the working processes to achieve an optimal outcome of patient satisfaction and financial circumstances for the organisation. We help you define combined Key Performance Indicators (KPIs) in all the processes of the facility, which aids in the business improvement plan developed by our healthcare expert team. Our extensive and varied expertise in the domains of healthcare makes it easier for us to design, tailor-made performance improvement plans, which align with the international best practices and also ensures regulatory compliance.

We assign a dedicated project manager to handle every client, so you have access to a single point of contacts at all times during the implementation, who will continuously monitor and make the necessary changes to bridge any short comings. We conduct adequate training exercises to your in-house staff to imply the industry best practices and design periodic monitoring systems to ensure continuity of the compliance, after the processes have been set and move towards the assigned goal. Improvise, Accomplish and Sustain is what Tawqeet.

How Tawqeet Works

The objective of Tawqeet is to analyses and review the adaptability and compliance of an existing facility for a set of defined standard and guidelines, across Clinical, Operational, Infrastructural, Administrative domains. Tawqeet ensures the facility is fulfilling operational efficiency, patient satisfaction and quality of service, this helps in providing meaningful insight to the facility owners and investors to evaluate the outcomes and sustainability. Tawqeet not only enhances the entire work system of a facility, but ensures that the facility satisfies the regulatory compliances too.


The Tawqeet Key Point Indicators


towqeet-processBETTERHEALTHCAREFACILITYQUALITY OFSERVICEPATIENTSATISFACTIONHEALTH AUTHORITY GUIDELINES AND REGULATIONSOPERATIONALADMINISTRATIVEFOCUSED DOMAINSRESULTS OPTIMISATIONACHIEVEMENT

The Tawqeet Process

A comprehensive audit of the healthcare facility is conducted by healthcare experts across all functional domains. The processes are evaluated based on preset checklists derived from combined Key Performance Indicators (KPIs) and international best practices. GAP analysis on the areas for improvement is presented to the facility management and the Corrective Action Plan is developed in concurrence with the facility. Implementation involves staff training and changes/improvisation in the existing work mechanisms. The entire process is overlooked by an assigned “client manager”.

Enhance your Medical Facility Standards with Tawqeet!

Tawqeet Packages

Select the right Tawqeet plan which meets the requirement of your medical facility. Tawqeet packages are now custom made to suite your facility size and requirements, choose the right one to suit your budget and requirements, depending on the necessity, you could always convert or amend the package.

Tawqeet for facility Audit Compliance

This package is a one off solution for a situational audit, when the need arises for compliance, like: periodic inspection by the regulatory body/ change of location / addition of specialty / change of internal plan. The Tawqeet process implementation will make certain, adequate staff training, ensuring that your facility is audit ready and compliant with the regulatory requirements.


Tawqeet for Facility Enhancement

This package helps your facility redesign your existing work processes, optimize resources, improve efficiency and business productivity, while also satisfying the regulatory requirements. This package helps you in a complete facility overhaul addressing all the domains of the facility operations. Also this keeps facility ready for sudden, surprise audit from regulatory body anytime


Full Tawqeet Compliance Program

This comprehensive package is standout feature of Tawqeet program is ensuring sustainability of the enhancement is done. This process overlooked by a dedicated client manager and implemented by our expert team. Each domain will be optimized compliance and ensuring improvements, makes your facility, all time ready for any surprise regulatory audits.


Tawqeet for Medical Centers


You can request for the above mentioned Tawqeet Packages and get your medical center audited across Clinical, Operational, Infrastructural, Administrative domains. The audit helps you identify the gaps in the existing process and improvise or eliminate them, to ensure better care delivery at your facility and improve business outcomes. Not only would the facility adopt international best practises but also be compliant for the regulatory standards.

DOH Audit Compliance


Jawda Compliance


Resource Efficiency


Operational Enhancement


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Tawqeet for Homecare Centers


Get Tawqeet Packages and get your Home Care audited across the focus domains including billing and submissions will be cross verified for the accuracy. Home Care Tawqeet analysis is applicable to both your corporate office and the patient care area. The gap analysis compliances are not only covering the internal operations but also Health Authority & Thasneef requirements to ensure better care delivery at your facility and improve business outcomes.

Tasneef Compliance


DOH Audit Compliance


Jawda Compliance


Operational Enhancement


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